FAQ

WHY DO KIDS NEED A DIFFERENT SHAMPOO FROM ADULTS?
WHY SHOULD I NOT USE BABY CARE PRODUCTS ON MY KIDS?
WHAT IS THE DIFFERENCE BETWEEN A CHILD’S SKIN AND ADULT SKIN?
WHY SHOULD I CHOOSE TRULY NATURAL SKIN CARE FOR MY KIDS?
WHY SHOULD I CHOOSE COCOMO OVER OTHER BRANDS IN MARKET?
CAN CHILDREN BELOW FOUR USE YOUR PRODUCTS?
CAN TEENAGERS OR ADULTS USE YOUR PRODUCTS?
WHERE ARE COCOMO PRODUCTS MADE?
IS COCOMO CERTIFIED BY DOCTORS OR ANY AGENCY THAT CERTIFIES PRODUCTS FOR CHILDREN?
ARE COCOMO PRODUCTS TOXIN FREE?
ARE COCOMO PRODUCTS PH BALANCED?
WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?
ARE YOUR PRODUCTS TESTED ON ANIMALS?
COULD ANY OF YOUR PRODUCTS TRIGGER ALLERGIES?
WHY ARE SOME OF THE INGREDIENTS CHEMICAL SOUNDING?
AS YOU ARE A NEW BRAND, HOW CAN I TRUST YOU?
WHY IS THE CONSISTENCY/COLOUR/SCENT DIFFERENT FROM THE PRODUCT I JUST ORDERED TO THE ONE I ALREADY HAVE?
WHAT DO I DO IF THE PUMP OF THE BOTTLE DOES NOT WORK PROPERLY?
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
I WANT TO EDIT OR CANCEL MY ORDER. WHAT DO I DO?
CAN I RETURN THE PRODUCTS?