FAQ

faq
Their hair is much more vulnerable to environmental factors such as pollution, sweat, dirt and sun exposure than compared to an adult. Using adult’s shampoo might disrupt the normal PH balance of their scalp as well as render every strand fragile. Cocomo products have the perfect PH balance to benefit your kid’s scalp.
Baby care products are too mild for your all-day active and energetic school going children. Your bigger kids need more effective personal care products to clean the dirt, oil and sweat acquired all day at school & play. Cocomo is designed and developed specifically for kids above four years of age to suit their unique needs.
A child’s skin is thinner as it’s developing and can easily absorbs toxins; therefore, natural and safe products should be used. Our products are 100% natural and non-toxic perfectly suitable for their skin.
Children’s bodies are more susceptible to harmful ingredients such as parabens, phthalates, and sulfates as their brains and bodies are still developing. We use natural ingredients that safeguards your kid’s skin.
Cocomo products are formulated for children's sensitive skin and hair with plant based, natural/ eco-certified ingredients and are infused with a rich blend of antioxidants. Our products do not contain parabens, sulfates, silicons, mineral oil, formaldehyde and other harmful chemicals commonly found in most skincare products. Cocomo products are a perfect blend of nature's finest botanical oils and extracts. They're infused with gentle kid-friendly colours and fragrances, which offer a sense of peace and relaxation for a soothing bath time experience for you and your child.
Baby/Infant skin is different from a 4+ year old child's skin. Our products are formulated to specifically suit the skin & hair of children above four years of age. So we recommend using these products for kids aged 4 and up.
Teenagers and adults are welcome to use Cocomo! It is safe for your children and it is also safe for you. We have had excellent feedback from our adult customers on our products. Cocomo products are gender-neutral, age-neutral and perfect for the entire family!
Cocomo products are manufactured in Pondicherry, India.
Yes, Cocomo products are Dermatologically Certified and FDA Approved.
Toxins are harmful chemicals found in the ingredients used in personal care products. As these toxins can be absorbed by your child’s skin, multiple studies have revealed that these toxins can have harmful side effects. Cocomo products are certified toxin-free.
Skin pH is the natural level of acidity or alkalinity of your skin. Cocomo products are pH balanced and therefore tear free. They also maintain your skin’s natural protective barrier.
Our products can be safely used for 2 years from their manufacturing date.
No, none of our products are tested on animals. Cocomo is a 100% Cruelty-free and Vegan brand for kids.
All our products are dermatologically tested for safety and skin irritation. We want you and your kids to have a positive experience, and we also know that different individuals have different skin types and needs. To be sure that a skin care product works for you and your kids, we recommend you to do a patch test for any new skin care product.
The list of ingredients lists the chemical names. As per the regulations it is mandatory to name the INCI (International nomenclature for cosmetic ingredients) names of all the ingredients on the label. The ingredients that we have used are manufactured by the most sustainable and green chemistry process from natural ingredients. The ingredients that we have used are safe and Natural / Eco-certified.
Cocomo is a brand made by moms, for moms. Cocomo is created by a mother who is passionate about providing natural skin & hair care products for children. In exploring children’s products available, we found a glaring gap. On one end were infant care products too gentle to wash away the sweat and grime of kids at an active age. While the other end was filled with adult products that were unhealthy and full of nasty chemicals, or simply didn’t smell nice (according to the kids!). Enlisting the support and expertise of an expert cosmetologist and, after several years of hard work and extensive research, Cocomo was born. Cocomo products takes its cues from the natural ingredients and traditional wisdom of its country of origin, India. In Cocomo, we have combined that wisdom with contemporary, evidence-based research to create truly healthy and kid-friendly products. We want to make sure you trust and love our brand and not have to worry about your child’s skin & hair care needs.
We use natural ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency, colour and scent may differ.
When a pump isn't working, it's usually because it's clogged. Learn how to unclog the pump by watching this video: https://youtu.be/7NK-d66Vu30 If the problem still persists, contact us on our helpline number for assistance.
We accept all major credit cards, debit cards and Cash on Delivery.
Please contact us on our helpline number 9653455589 or email id help@cocomo.in within 72 hours of placing the order.
Please read our Shipping & Return policy to know more refund policy